Enterprise Messaging News + Insights by Mio

Unified Communications writer at Dispatch by Mio. Mio powers seamless communication between workplace chat apps like Slack, Cisco Webex Teams and Microsoft Teams.
Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Community Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

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Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

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UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Insights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

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Enterprise Messaging News Round Up #29

October 18, 2018 Industry News 0 Comments

Slack’s employees have revealed why the company has avoided adding end-to-end encryption to its app. Cisco celebrates Webex being back in action. Microsoft Teams has welcomed Confluence integration to their service, and Google is changing the way it’s users manage messages. Let’s take a look at the biggest stories we’ve seen so far. Slack Says ...

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Enterprise Messaging News Round Up #28

October 10, 2018 Industry News 0 Comments

Cisco resolved their outage problems and are looking forward to brighter things. Microsoft revealed a selection of new productivity updates for their Teams app. Slack prepares a new Team Analytics service. Outside the big three, we’ve even seen the merger of Videxio and Pexip this week, which could mean that another collaboration tool is entering ...

UC Wins: 7 Sales Integrations

UC Quick Wins: 6 Sales Integrations

October 9, 2018 Community Insights 0 Comments

Sales integrations are crucial to empower your sales team to reach their targets and accelerate conversions. In today’s digital world, Unified Comms tools keep your teams connected wherever they are. When everyone shares the same information, it’s easier to solve customer problems, accomplish your goal, and accelerate sales. The trouble is, countless companies are unable ...