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Unified Communications writer at Dispatch by Mio. Mio powers seamless communication between workplace chat apps like Slack, Cisco Webex Teams and Microsoft Teams.
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Level-up your messaging app security

December 3, 2018 Insights 0 Comments

According to Nemertes, security concerns are the number one blocker of app adoption in the workplace. So does achieving great collaboration in the workforce mean compromising on messaging app security? Some companies certainly think so. There are now over 230 tools that give today’s teams the chance to collaborate. However, with any industry-changing technology, security ...

Connect Slack Webex Teams

Connect Slack channels with Webex Teams spaces

November 28, 2018 How We Chat Insights 0 Comments

Are you striving for unified communication in your company, but can’t seem to decide on Cisco Webex Teams or Slack as the single messaging tool everyone uses? Maybe you’ve used the Cisco stack for some time now, but a different group of employees in another department feel more comfortable on Slack. Perhaps you’ve always used ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

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Slack Enterprise Grid: are you going on or off the grid?

November 10, 2018 Insights 1 Comment

Slack Enterprise Grid has now reached over 150 paid customers. Customers now living life on the grid include huge organizations like IBM, 21st Century Fox, Capital One, Intuit and many others. Capital One alone, has 25,000 users. The question is, should your business consider migrating to Slack Enterprise Grid, and if you also use Office 365, Cisco ...

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Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

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UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Integrations 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

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Enterprise Messaging News Round Up #29

October 18, 2018 Industry News 0 Comments

Slack’s employees have revealed why the company has avoided adding end-to-end encryption to its app. Cisco celebrates Webex being back in action. Microsoft Teams has welcomed Confluence integration to their service, and Google is changing the way it’s users manage messages. Let’s take a look at the biggest stories we’ve seen so far. Slack Says ...