38 Slack Integrations to Boost Productivity in 2020
You’re here for the best Slack integrations, apps & bots. So, let’s get straight to it.
We’ve categorized these Slack integrations by job function. That’s not to say they can only be used by that particular persona.
Slack integrations, apps & bots for marketing teams
Trello isn’t exclusively a marketing tool. However, first-hand experience shows how reliant teams can be on Trello. This productivity app provides boards, lists, and cards to manage project, people, and ongoing blogs.
The Dispatch blog uses Trello heavily to manage writers, product teams and graphic designers.
When connected to Slack, Trello can:
- Add slash commands and add actions to messages (and view related content)
- Access reminders by or for a user
- Search your workspace content
- Access your starred messages and files
- View email addresses of people on a workspace
- Send messages as user or as Trello
- Add, remove, or complete reminders for user
HubSpot is an inbound marketing, sales and service platform that manages and accelerates website visitors and company growth.
When connected to Slack, HubSpot can:
- Add a task in HubSpot from important messages in Slack
- Receive HubSpot CRM notifications in Slack to reduce app switching
- Slash commands like “/hubspot-search-contact” to search for CRM contacts
- Slash commands like “/hubspot-feedback” to feedback on the app or integration without having to raise a ticket elsewhere
HubSpot and Slack’s biggest use case: a sales rep can create a task and associate it with a contact, company, or deal in HubSpot — directly within Slack.
Mailchimp provides businesses with a slick tool to create and schedule outbound email and social media marketing campaigns. It also helps small businesses with landing pages and Google remarketing ads.
When connected to Slack, it Mailchimp enables:
- Notification of subscribes straight to a channel
- Notification of unsubscribes straight to a channel
- See the status of email campaigns within Slack
DriftDrift is a conversational marketing tool that intelligently identifies when customers and prospects are ready to buy.
Say goodbye to old-style marketing where sales cycles took weeks and months of meaningless chasing and chatter.
Drift enables marketing teams to generate more leads, increase productivity by using bots to qualify leads and automatically book meetings for sales teams. A new style of marketing.
When Drift is integrated with Slack, it enables:
- Real-time notifications from live chat to Slack
- Respond to customers direct from Slack
- Always be available to customers via mobile app
Google Analytics Insights
Google Analytics provides real-time and historical reports and insights relating to the acquisition and behavior of users on your website.
When Google Analytics is connected to Slack, you can:
- Integrate your Google ad campaigns and send ad reports daily or weekly into your channel.
- Manage your ad spend within Slack
- Get AI driven anomaly alerts when your data changes
- Track of custom goals, events, sessions and new users all within Slack
When you need to chat to organizations outside of Slack, what is your current process?
Do you only use email for your freelancers?
Perhaps you only get to interact with your appointed agency over the phone.
Wouldn’t it be easier if you could stay in Slack while everyone else you need to collaborate with stayed on their preferred platform too?
That’s why Mio’s external federation integration allows you to chat with users of Microsoft Teams or Webex Teams.
And it’s not just messages that are supported! GIFs, emojis, channels, DMs, and message edits/deletes are all supported.
All you need to do is install the Mio integration on your Slack workspace and start chatting with any external party that uses another platform.
If this sounds like something you need, sign up to our waitlist here:
Slack integrations, app & bots for engineering teams
OneBar is a smart knowledge bot for Slack teams.
Unlike other bots, OneBar stores your knowledge in Question and Answer format, which makes it easy to find.
It supports multiple languages including English, Spanish, French, German, Russian.
When OneBar is integrated with Slack, it can:
- Extract Q&As from your Slack history automatically
- Answer your team’s Frequently Asked Questions
- Find knowledge gaps and create missing content
GitHubGitHub brings together the world’s largest community of developers to discover, share and build better software.
As the world’s largest code hosting platform, with 36 million users, for collaboration and version control, developers and engineers spend an insane amount of time here.
The same can be said for Slack. So, it makes complete sense that they should be integrated.
When Github is integrated with Slack, you can receive updates on:
- New commits
- Pull requests
- New issues
- Code reviews
- Deployment statuses
Zapier connects apps together using Zaps. A Zap starts with a trigger. When something happens in one app, it triggers something else to happen in another app.
Some common examples of Zaps include:
- Sending new RSS items to Facebook as posts to automate social media
- Copying new Trello cards into Evernote for users of both apps
- Adding form respondents from Typeform to your mailing list in Mailchimp
When Zapier is integrated with Slack, you can expect:
- Get Slack notifications for new Typeform entries
- Get Slack notifications for new information from a Webhook
- Post a new message to Slack whenever a Google Sheets row is updated
- Post approaching Google Calendar events to a Slack channel
- Email to Slack and Chat From Your Inbox
You may also like: Ultimate Guide to External Federation in Slack
Jira Cloud is a software development tool commonly used by agile product teams. It’s four key use cases are plan, track, release and report.
Tracking issues and projects often incur flicking between several applications, so integrating Jira Cloud with Slack is a great first step in development teams.
Using the Jira Cloud Slack integration, you can:
- Instantly create new Slack channels linked to your Jira issues without ever leaving Jira
- Automatically share comments in Slack
- View Slack conversation inside a Jira issue
- Trigger notifications with more than 20 events and fine tune with JQL
- Monitor an entire project or an entire instance from within Slack
IFTTT offers a range of functionality covering both B2C and B2B worlds. Based on creating connections to automate and simply tasks, IFTTT makes apps and devices work together. Some examples of IFTTT include things that may seem trivial but drive efficiencies:
- Automatically light the way for the pizza delivery guy via your light sensors
- Making Instagram posts appear native rather than as a link on Twitter
In a business world, examples of IFTTT include:
- Automatically syncing calendars when you make plans
- Gain insight into who your customers are, how they use your product and what their behavior on your platform
- Give customers control of how their apps and devices access your service
Using the IFTTT Slack integration, you can:
- Reminder entire teams to submit expenses near the end of the month
- Receive an email when Slack publishes a new trigger or Applet
- Let your Slack channel know you’re running late with the press of a button
- Send notes to Slack with your voice
Sentry is open-source error tracking software that provides visibility across your entire stack, giving you the details you need to fix your bugs.
Engineers love Sentry as it helps to:
- Find out about exceptions immediately
- Quickly find and fix production errors
- Provide an error tracking community to drive continuous improvement
When Sentry and Slack are integrated, you can:
- Send notifications and assign, ignore, or resolve within your chats
- Filter message conditions for customized notifications
- Track errors in real time via Slack
Slack integrations, app & bots for sales teams
Salesforce provides functionality for a variety of users. Sales-specific benefits include:
- Increase sales force productivity and revenue
- Keep track of every customer interaction
- Automate redundant tasks and admin work
When Salesforce and Slack are integrated, you can:
- View and share key information about your accounts right where you’re already working with your team
- Search Salesforce from Slack by typing /salesforce [search term]
- Share messages both ways between Salesforce Chatter and your Slack channel(s)
Zoho CRM is SaaS CRM designed to manage sales, marketing, contacts, customer support and other business functions.
As well as organizing your customer and prospect data, Zoho CRM now offers Zia: a conversational AI. You can chat with or call your AI-powered sales assistant for any customer information from your CRM system.
Using the Zoho Slack integration, you can:
- Share a Record with a Team on Slack
- Add Instant Action to Notify via Slack
- Get Reminders for CRM Activities in Slack
- Enable SalesSignals notifications via Slack
- Delete a Team on Slack from Zoho CRM
- Enter Slash commands to fetch CRM information
Growthbot is built for solutions like Slack, to add an always-available chatbot to your database or system. On their own site, Growthbot provides a great example of what it can do:
dharmesh 9:57 PM what software does hubspot.com use?
GrowthBot 9:56 PM Here are the technologies used by hubspot.com
1. Salesforce SPF
2. Google Universal Analytics
3. Google Analytics
7. Perfect Audience
9. Facebook Custom Audiences
10. Twitter Ads
11. Marin Software
13. HubSpot SSL
When integrated to Slack, you can ask Growthbot question direct from Slack.
Automate.io allows you to integrate Slack with any of your cloud apps and send custom notifications. Connect Slack with 100+ apps for marketing, CRM, payments or others. Run workflows across your cloud apps. You can build workflows called Bots with multiple steps across different apps.
Some of the popular apps you can connect with Slack include – Salesforce, Trello, Google Sheets, Typeform, Gmail, Jira, Asana, Pipedrive, Hubspot, Facebook lead ads, Zendesk, Basecamp, Google apps, and others.
Here are some example workflows you can set up with this Slack Integration:
- Setup custom Slack notifications for new deals closed in Hubspot
- Get a direct message on Slack for a new email in Gmail
- Share New Google Forms responses to a Slack channel
- Send a notification in Slack for a new issue raised in Jira
- Setup Slack Alerts for new Stripe Payments
Dealbot by Pipedrive CRM
Pipedrive is a CRM and pipeline management solution, specifically designed for sales teams. Built to drive minimum input and maximum output, Pipedrive is a single platform CRM that integrates into email and provides automation between other platforms.
When Dealbot is installed in Slack, it can provide:
- Updates about deals added
- Updates about deals done
- Personal deal updates
- Deal, person or organization search
Slack integrations, app & bots for customer service teams
Roby is a smart help desk bot for support teams to simplify ticket management, deflect repetitive requests, and provide insightful information for teams and managers.
Is”s unique because it can:
- Automate your repetitive tasks such as employees’ QAs
- Automatically resolve requests and learn from them to take predictive actions
- Act as a stand-alone ticketing system or integrate with tools companies already use like Zendesk, Jira, or Samanage
As the customer experience games continue to change, businesses must be looking at the channels their customers are using. Regularly, unhappy (and sometimes happy) customers take to Twitter to publically vent their frustrations.
By integrating Twitter into Slack, you can:
- See tweets to and from your account
- See retweets from your account
- Add multiple Twitter account for business and personal use
- Respond to tweets direct from Slack
Freshdesk is a cloud-based customer support software and helpdesk solution created by Freshworks. Aiming to be the place to have customer conversations, Freshdesk brings together external customer interactions, internal collaboration and automates repetitive tasks.
When Freshdesk is integrated with Slack, you can:
- Receive tickets direct to your Slack channel
- Add notes and update tickets from Slack
- Convert Slack direct messages into Freshdesk interactions
- Use slash commands to create Freshdesk tickets
Intercom provides self-service and real-time support for visitors to your website. Not only used as a customer service tool, Intercom assists in lead conversion, product feedback and targeted marketing.
Customers and prospects can search the FAQ database or use the live chat facility to interact with a member of staff for an informed real-time response.
When Intercom is connected to Slack, you can:
- Choose what to be notified about in Slack the moment it happens in Intercom
- Send different conversations to different channels based on your team inboxes in Intercom
- Reply to leads instantly, direct from Slack
- Qualify and close deals or conversations within Slack
Typeform is an invaluable tool used to conduct customer research. Creating custom templates, and with an array of changeable field, Typeform allows you to take your market search and customer satisfaction surveys to the next level.
When Typeform is integrated with Slack, you can:
- Receive all Typeform responses in a Slack channel
- Mark responses with reactions and chat about them with colleagues
- Search through all responses without having to pick apart responses in a browser
Live Chat is an app by Social Intents that is aimed to grow sales and satisfy existing customers. By responding to customers immediately, customers are more likely to buy, or recommend, your product or service in the future.
Live Chat even utilizes Dialogflow to add chatbot capabilities to all of your chats.
When Live Chat is integrated with Slack, you can:
- Respond to live chats without leaving Slack
- Create dedicated live chat channels for each chat
- Auto-archive inactive chats after 12 hours
Slack integrations, app & bots for HR
Polly gets its name from what it conducts: polls. Available in Slack, Microsoft Teams and Google Hangouts Chat, Polly is a survey software bot designed for internal use.
When Polly is installed to Slack, you can:
- Get access to a full suite of survey functionality without leaving Slack
- Weave automated feedback into your existing workflows
- Use the APIs to build your own feedback-driven workflows, or connect your internal systems to systematically access your data
If you’re tired of switching between apps to organize your day, Eventbot could be exactly what you’ve been looking for. Eventbot allows Slack channels to have a shared calendar, as well as importing and exporting events from other calendar apps like Google and Outlook.
Eventbot enables all these features natively within Slack:
- Create and edit one-off and recurring events
- Set reminders
- Collect RSVPs
- Track scheduled holidays and unpredictable time off
Absence.io is an easy way to manage, track and notify your teams about there day to day whereabouts of your colleagues. Your teams adds their holidays and days out of the office to the calendar, and absence.io works out how much of their allowance has been used.
Within Slack, you can set absence.io to pop up in a specific channel to notify everyone of the scheduled absences for the day.
Approvers can decline or accept absence requests within Slack. Additionally, teams are able to see current and future absences using Slack commands.
Greetbot is a Slack only bot designed to get your new staff members onboarded as soon as possible.
Think of times when you’ve been new to a company and sat around on your first day wondering what to do and how things work.
Greetbot is a friendly onboarding assistant that helps you welcome new teammates to your Slack workspace.
With Greetbot installed to Slack, you can:
- Share helpful links to sites and documents or use @mentions to highlight key people
- Greet new teammates in public and private channels or with a direct message
- Customize greetings packs
- Walk through formatting styles available in a specific workspace
- Track latest activity to monitor adoption
Bonusly takes the idea of your American Express rewards scheme and applies it to your workplace. Once you’ve built up enough points, you can spend them as you wish.
Users get an allowance to award team members with points which accumulate to be exchanged for awards like gift cards, charity donations and many more in the online reward catalog.
Keeping your employees engaged, and a little healthy competition goes a long way.
Slack integrations, app & bots for project managers
Asana is a platform to manage team projects and tasks. Its popularity has risen so fast in recent times, that it is often cited as a straight replacement for Slack.
Asana can be used in project management scenarios to track progress, identify blockers and plan sprints. It can also be used for simple To Do tasklists, visualize project on Kanban boards and plan workflow.
When Asana is integrated with Slack, you can:
- Get instant notifications in Slack when changes are made to tasks in Asana
- Link a specific Asana project to a Slack channel
- Create a new task in Asana without leaving Slack
- Turn a Slack message into a task in Asana
Workast is a Slack-first task manager that captures daily work, manages projects and keep all tasks in one place.
It directly with your Slack workspace account so you can get your team up and running within 3 minutes.
When connected to Slack, Workast can:
- Extract action items in each Slack conversation with the quick creation of a task
- Update tasks without leaving Slac
- View your entire Workast list in a Slack channel
- Get Slack notifications when tasks are due, you are assigned a task, or if a task you are following has been updated
If you hold daily standups, Standuply is an automated tool that runs each morning meeting for you — in text format.
Ever start a standup and feel like it’s getting out of hand quickly because someone talks too much? Let Standuply be your Scrum Master and run a text standup. Standuply removes geography, access and fear of public speaking whilst running an efficient meeting.
When Standuply is connected to your Slack workspace, you can benefit from these features:
- Asynchronous standups & retro meetings
- Scheduled surveys
- Text, voice & video answer
- Conditional questions
- Multi-admin access
- Team Answers Analytics
MeisterTask is a project and task management tool that is optimized for G-Suite users and setup for simple Slack integration.
MeisterTask’s flexible project boards adapt to your workflow and make sure everyone is always on the same page.
When integrated with Slack, MeisterTask can:
- Link project boards with individual Slack channels
- Receive notifications about task progress in Slack channels
- Quickly create new tasks without leaving Slack
- Manage task details like assignee, due date and tags directly in Slack
Notion provides the functionality of four tools all in one. Acting as a platform to create notes, manage tasks, provide an FAQ and coordinate spreadsheets and databases, Notion provides most of the features that would usually be associated with Office 365.
When Notion is connected to Slack, you can receive any updates on pages you’ve connected (and any sub pages) sent to the channel you’ve selected.
Slack integrations, app & bots for finance teams
Stripe’s platform provides online payment processing for businesses. According to Stripe, only about 3 percent of global commerce happens online today. Stripe has accepted this staggering stat as their mission to change the way businesses do business.
When Stripe is integrated with Slack, it can:
- Post to a Slack channel when updates occur on charges
- Notify you via Slack when invoices are paid
- Let you know when subscriptions are canceled
Nikabot is a time management tool that proactively checks in on your time so they log their time all the time. The real-time questions ensure everyone enters their data daily while it’s fresh, so they’re not guessing it later.
Nikabot asks team members what they worked on — within Slack so you never have to switch context.
By asking the same question every day and presenting drop down options, time management is more accurate than ever.
Teampay is an internal tool that manages the requesting, approval, and tracking of company spending in real-time.
Employees feel more empowered as there are less approval gates and signatures to obtain. Finance teams love Teampay as it automatically syncs with leading accounting systems.
When Teampay is integrated into Slack, you can:
- Easily request, approve and track all online purchases made by your team within Slack
- Keep tabs on recurring vendors and query costs without leaving your chat app
- Search channels for who has bought what
- Automatically reconcile without needing access statements to review.
Spendesk is smart spend management software for modern businesses. As well as approving expenses, Spendesk also facilitates invoicing and accounting.
Expenses are managed, account payable is tracked and purchasing is made simple.
By integrating Spendesk with Slack, you can:
- Receive notifications when a requester creates a new purchase request
- Receive notifications when your request has been approved or denied
- Send manual receipt reminders to your users from Slack
- Open Direct Messages from a payment to discuss it directly with the user
ZipBooks is free accounting software that sends invoices, tracks time and expenses. Integrating into leading banking systems, ZipBooks makes accounting simple and efficient.
To further improve productivity levels in the accounting process, integration with Slack introduces:
- Time tracking functionality native into Slack
- Online invoicing direct from Slack
- Auto-billing within Slack
What to do next?
To start leveraging the best Slack integrations, you can download any of these apps via the Slack app directory.
Just make sure you’re signed into your Slack workspace and search for the app of your choice.
You can also search by job function or department if you are unsure which integration is best for you.
What about other messaging apps?
If you have other messaging apps on your desktop or mobile, you’ll likely need to use those at some point.
We mentioned Mio’s product for connecting to external guests in the marketing section.
However, larger companies also feel the same. When multiple messaging platforms exist in one organization, collaborating isn’t as simple as it should be — no matter how many apps you’ve integrated into Slack.
If you’re using Slack with either of Cisco Webex Teams or Microsoft Teams, Mio can help. This video shows how Mio enables a cross platform messaging experience for Slack users.
Connecting Slack to Microsoft Teams
Mio has two primary use cases when it comes to Slack. The first is making Slack and Microsoft Teams interoperable.
Connecting Slack to Cisco Webex Teams
Mio’s second Slack use case is making Slack and Cisco Webex Teams interoperable.
If there are any integrations that you can’t live without, mention them in the comments and we’ll add them to our list.
For more information, or to get started with Mio, hit this link!