Events and happenings in the enterprise messaging & collaboration community.
If you’ve been looking for the Zoom best practices to help you become a better Zoomer, you sure are in luck. We’ve already pointed out the general do’s and don’ts of Zoom before, so in this post, we’ll dig into 14 Zoom tips, techniques, and tools that will help you create quality and safe virtual ...
Want to know the difference between Microsoft Teams groups chats vs channels? Well, you’ve come to the right place. At Mio, we talk to customers of Microsoft Teams every single day. We’ve seen some only use channels, some only use group chats, and some use neither! We’ve broken this article down into five chapters: What ...
In this post of Do’s and Don’ts of Zoom, we have identified Zoom tips and tricks for you to start using right away. Without getting super technical, we’ve started with some of the basics of Zoom and worked our way through to some more complex scenarios that can help out large organizations who want to ...
Out of a large pool of video conferencing systems to emerge over the last few years, Zoom has managed to stand out and gain increased popularity through it’s free and paid options. Zoom provides a free tool that offers 40-minute video calls with up to 100 attendees, making it easy to create and access a ...
This year at Microsoft Ignite, Microsoft announced Microsoft Teams Connect. Teams Connect eases collaboration with people inside and outside of your organization by enabling shared channel-like functionality. To best understand what Teams Connect is and how you can benefit from it, it’s important you first understand the inner workings of Microsoft Teams. Some background on ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
How to use Microsoft Teams with other platforms is fast becoming one of the most frequently asked questions into the Mio team. Be it other collaboration apps like Slack, Webex, and Zoom, or even other Teams tenants, hundreds of people install Mio each week to solve their cross-platform collaboration concerns. In this post, we cover: ...
Corporations are introducing cross-team collaboration around the globe to scale their businesses successfully. But findings from a detailed study of 95 teams in 25 leading corporations state that nearly 75% of cross-functional teams are dysfunctional. Many of these cross-functional teams don’t flourish because they lack a clear goal or face difficulty meeting schedules or planned ...