Events and happenings in the enterprise messaging & collaboration community.
To use Microsoft Teams effectively, it’s important to adhere to Microsoft Teams best practices. Whether you’re starting fresh or a Teams pro, there’s always something new to learn in Microsoft Teams. In this post, we’ve curated 10 Microsoft Teams best practices to help you use Microsoft Teams effectively. Microsoft Teams best practices included: How to ...
Slack Connect was introduced by Slack on 24th June 2020. After three months of testing with customers like Xero and Boldstart Ventures, Slack released their latest extension of shared channels to the public. In this post, we dig into what it is, who the target audience is, and how to use it to your advantage. ...
How do you find the small business software you need without spending a fortune? In the USA, there are 30.7 million small businesses. These companies create around 1.5 million jobs each year, and they account for 64% of the jobs in the US. But, every business needs the right tools to thrive. And the overheads ...
Are you new to Slack? Perhaps, you’re a long-term user but find yourself using it more now you work from home? Whichever category you fall into, we’re confident these Slack best practices will optimize your experience. Working from home has meant that Slack usage has become more frequent, different to the office, and – for ...
Microsoft Teams chat with external users. Should be easy, right? Working with Microsoft Teams users every day, we get asked about managing external users in Microsoft Teams on a daily basis. From guest access to talking to Slack users without leaving Teams, we’ve heard it all. One major headline questions we get asked is “How ...
Instant messaging is a cure to the cluttered inbox. Message threads are a cure to the cluttered instant messaging landscape. With tools like Microsoft Teams and Slack, we can talk to anyone in real-time (or asynchronously). It’s much easier than tracking emails – at least in theory. Everyone loves the agility of team messaging tools…until ...
The customer success process is changing. You’re still searching for ways to grow accounts and reduce churn. But now, there’s more to client communication than phone calls and email. The communication process for customer success has evolved. So, your toolkit needs to evolve too. With Slack shared channels, part of Slack Connect, you can support ...
Welcome to your ultimate guide to all things Cisco Webex. In this guide, we’ll cover everything you need to know about Webex Meetings and introduce you to Webex Teams. This guide is split into two sections. Webex Meetings | Webex Teams First, we’ll run through Webex Meetings: What is Webex? What is a Webex meeting? ...