Enterprise Messaging News + Insights by Mio

Insights

Insights about the ever-changing enterprise messaging industry

level-up-security

Level-up your messaging app security

December 3, 2018 Insights 0 Comments

According to Nemertes, security concerns are the number one blocker of app adoption in the workplace. So does achieving great collaboration in the workforce mean compromising on messaging app security? Some companies certainly think so. There are now over 230 tools that give today’s teams the chance to collaborate. However, with any industry-changing technology, security ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Community Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

Messaging apps and the war for talent

How messaging apps impact the war for talent

November 9, 2018 Community Insights 4 Comments

There’s an interesting correlation between the war for talent and collaboration apps like Webex, Slack and Microsoft Teams. If you’re not using them, you could be losing key talent. As technology has progressed, the war for talent has seen a new edge. We’re talking about employee and interviewee empowerment. The war for talent is a term ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Insights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...