Enterprise Messaging News + Insights by Mio

Insights

Insights about the ever-changing enterprise messaging industry

Skype for Business 2019 Server is not impacted by the automatic upgrades

Skype for Business to Microsoft Teams auto-upgrades are here

January 14, 2019 Insights 11 Comments

In November 2018, Microsoft announced they are ready to upgrade Skype for Business Online users to Microsoft Teams. Some small business users are being alerted to the automatic upgrade notification on their Skype for Business tenant. The message simply suggests that your upgrade of Skype for Business to Microsoft Teams has been scheduled. Which is ...

Connect Slack and Microsoft Teams DMs

Connect Slack and Microsoft Teams DMs

January 11, 2019 Insights 1 Comment

Direct messaging is crucial functionality in both Slack and Microsoft Teams. But, if your business uses both Slack and Microsoft Teams then direct messaging becomes less direct. Slack users can DM each other. Microsoft Teams users can DM each other. But, when a Slack user wants to reach out to a Microsoft Teams user, it’s ...

Webex and BroadSoft with Paul Harrison

thevoicefactory Director Paul Harrison chats with Mio

January 10, 2019 Insights Interviews 0 Comments

Since Cisco acquired BroadSoft in February 2018, it’s been a period of anticipation for both communities. We caught up with Paul Harrison, Founder and Director of thevoicefactory, a leading hosted voice platform provider. thevoicefactory is an indirect supplier of the BroadWorks platform with over 30 channel partners deploying BroadSoft platforms across 72 countries. They were ...

When multiple platforms exist, interoperability is the best remedy

Why is having multiple platforms “bad”?

January 7, 2019 Insights 2 Comments

As businesses go through digital transformation, it’s common they end up with multiple messaging platforms in their Unified Comms and collaboration estate. Some businesses reach this stage because they’re testing tools and looking for a best of breed strategy. More than half of IT leaders believe that using best-of-breed tools for communication and collaboration tools is ...

2019 enterprise chat predictions

2019 Enterprise Chat Predictions

December 19, 2018 Insights 0 Comments

As 2018 draws to a close, the Mio team got together to discuss their messaging predictions for 2019.  1. More interoperability Director of Product Marketing, Meredith Schulz highlights two key areas of change for 2019. More interoperability across all types of tools. We recently covered that 2018 was the year interoperability became crucial to collaboration. 2019 ...