These blog posts highlight how you can chat with external companies and clients who use different chat apps.
Where does the Slack experience stop? Who don’t you send Slack messages to? Maybe your boss still prefers email—but they’re coming round to it. Perhaps it’s the accounts team who email suppliers all day long and it’s routine or habit. What about external contacts who you know for a fact are using Slack too? Intercompany ...
At Microsoft Ignite 2021, Microsoft announced Microsoft Teams Connect. In February 2022, Microsoft updated its roadmap to confirm the public preview of Microsoft Teams Connect will be available late March 2022. Teams Connect eases collaboration with people inside and outside of your organization by enabling shared channel-like functionality. To best understand what Teams Connect is ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
Microsoft Teams Together mode arrived in August 2020 and has been a hot topic ever since. Ideal for the work anywhere environment, Together mode connects people like never before. Many services like Zoom, Slack, and Cisco Webex Teams offer group video conferencing. But Microsoft Teams Together mode makes video meetings more immersive. As a virtual ...
To use Microsoft Teams effectively, it’s important to adhere to Microsoft Teams best practices. Whether you’re starting fresh or a Teams pro, there’s always something new to learn in Microsoft Teams. In this post, we’ve curated 15 Microsoft Teams best practices to help you use Microsoft Teams effectively. Microsoft Teams best practices included: How to ...
Today, we are launching Mio Universal Channels to enable intercompany collaboration. They are like Slack’s shared channels, but cross-platform. If you use Slack, Microsoft Teams, or Webex, then you can create a Mio Universal Channel and invite your external business contacts to join the channel by sending them a link. You can stay in your ...