These blog posts highlight how you can chat with external companies and clients who use different chat apps.
Where does the Slack experience stop? Who don’t you send Slack messages to? Maybe your boss still prefers email—but they’re coming round to it. Perhaps it’s the accounts team who email suppliers all day long and it’s routine or habit. What about external contacts who you know for a fact are using Slack too? Intercompany ...
Microsoft Teams Connect (aka shared channels) are generally available as of July 2022, according to the Microsoft 365 Roadmap. Shared channels make it significantly easier to collaborate with people outside your organization. Shared channels allow users from multiple teams, whether they are internal or external, to collaborate without switching between tenants. Participating in threaded conversations, ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
Microsoft Teams Together mode arrived in August 2020 and has been a hot topic ever since. Ideal for the work anywhere environment, Together mode connects people like never before. Many services like Zoom, Slack, and Webex offer group video conferencing. But Microsoft Teams Together mode makes video meetings more immersive. As a virtual filter for ...
Today, we are launching Mio Universal Channels to enable intercompany collaboration. They are like Slack’s shared channels, but cross-platform. If you use Slack, Microsoft Teams, or Webex, then you can create a Mio Universal Channel and invite your external business contacts to join the channel by sending them a link. You can stay in your ...