These blog posts highlight how you can chat with external companies and clients who use different chat apps.
This year at Microsoft Ignite, Microsoft announced Microsoft Teams Connect. Teams Connect eases collaboration with people inside and outside of your organization by enabling shared channel-like functionality. To best understand what Teams Connect is and how you can benefit from it, it’s important you first understand the inner workings of Microsoft Teams. Some background on ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
Microsoft Teams Together mode arrived in August 2020 and has been a hot topic ever since. Ideal for the work anywhere environment, Together mode connects people like never before. Many services like Zoom, Slack, and Cisco Webex Teams offer group video conferencing. But Microsoft Teams Together mode makes video meetings more immersive. As a virtual ...
To use Microsoft Teams effectively, it’s important to adhere to Microsoft Teams best practices. Whether you’re starting fresh or a Teams pro, there’s always something new to learn in Microsoft Teams. In this post, we’ve curated 15 Microsoft Teams best practices to help you use Microsoft Teams effectively. Microsoft Teams best practices included: How to ...
Today, we are launching Mio Universal Channels to enable intercompany collaboration. They are like Slack’s shared channels, but cross-platform. If you use Slack, Microsoft Teams, or Webex, then you can create a Mio Universal Channel and invite your external business contacts to join the channel by sending them a link. You can stay in your ...