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How we use Atlassian Stride

How We Chat October 6, 2017


How we use Atlassian Stride

An inside look at how our team is using the new collaboration app from Atlassian

🎟 Get early access for Stride at signup.stride.com

Our team converting chat into action through Atlassian Stride 🤘

At Summit 2017, Atlassian publicly announced their flagship contender in the enterprise chat platform space, Stride. As a team that obsesses daily over enterprise chat, we thankfully gained early-access to this well thought product.

After a month of going all-in on Stride, we believe Stride has a real opportunity to redefine the way teams work and collaborate. In addition, the opportunity for 3rd party developers to grow their customer base through the Atlassian ecosystem is an incredible opportunity.

👓 Here’s our deep dive review on Stride:

Stride announced at Atlassian Summit 2017

We flew to San Jose to experience Atlassian Summit, an action-packed 2 day conference where product builders explore ways to get more out of Atlassian’s suite of products.


If you missed the Stride announcement at Summit, you can watch it below:

What should I know about Stride ? 🚶

Stride is an all-in-one communication platform designed for teams to ramp up productivity.

Tackling chat overload:

Here are 12 words no person wants to hear: “Did you see my question in our group chat the other day?”

For many knowledge workers, the daily experience of chat is broken. Channels, direct messages, and threads induce the same levels of anxiety as email overload. Endless rooms, conversations, and places where a passing message can be lost in the ether of 8 hours worth of team conversations.

With this in mind, Atlassian designed Stride to make sense of all the chatter happening at work, and get teams back to “doing.”

Specifically, Atlassian Stride addresses the age-old team accountability question: How does a team convert ideas into tangible deliverables?

  1. Discuss: Teams discuss projects and issues
  2. Decide: Teams make decisions from focused discussions
  3. Act: Team members take actions from agreed decisions

These three factors are the core of how Atlassian Stride takes your work chatter and helps a team make it happen!

The features that we love so far:

The side tray in Stride has Meetings, Highlights (Decisions / Actions), Files, and Apps

🤔 Decisions, decisions, decisions

The side right column has decisions extracted from the conversation.

Whether you’re having a team discussion or a direct message, decisions in Stride highlight a topic or idea as a way to follow up rather than have it get lost in the clutter of ongoing conversations.

Stride holds all of your decisions as an ongoing list on the right column in the app as an easy-to-view list.

For our team — Open discussions sometimes lead to great ideas and the decisions feature enables us to highlight and spend time on building those ideas. For example, our feedback channel contains user feedback that our engineering and UX teams can agree on improvements and bug fixes quickly.

✅ Taking action

Note the discussions and actions in the right column.

In addition to decisions, Stride’s Actions option converts messages into deliverable tasks. Once an Action, users can reformat as a to-do box to track items to be completed. In the right column, these actions are next to decisions, forming a full view of what the team is committing to work on.

🥊 Our take on decisions vs. actions:

  • Decisions are a way to highlight an idea or thought, which in hand should lead with a follow up discussion to figure out what the next steps are.
  • Actions are generally straight forward, they’re things to be added as part of a to-do list and can be completed rather quickly (without having to write another ticket in Jira 😎)
Completed task are sent into the chat as a notification.

Completing actions:

Much like a to-do list, once a task gets checkmarked, Stride auto-posts a completion message for the rest of the team to see. This really helps cut out an additional step for collating tasks — it’s a quick win for productivity. 🏅

👥 Video calls & meetings

Creating Meetings — In App or In Google Calendar

Third party video chat integrations are no longer necessary; Atlassian Stride’s built-in feature — it just works.

With Stride, meetings are easy to start, whether you’re in the Stride App or on your own Google Calendar. From our experience, call quality is great and the user experience itself offers a few subtle, yet awesome features.

Creating meetings in Google Calendar was very easy — simply install the Atlassian Stride chrome extension:


✋Video calls — Raise your hand

Online meetings can sometimes be awkward when someone forgets to mute themselves or when you have remind someone the team can hear their dog barking 🐶. While it happens to all of us, it makes sense why you would prefer to be heard —we all want to be part of a meeting, much like an in-person discussion.

🗣 Trevor would like to speak

Within Stride’s video call functionality, the “Raise your hand” button lets participants notify the call when they are ready to unmute the mic –– goodbye awkward audio pauses! 🗣🔇

🔜 Upcoming features

⏱ A Time to focus

“Focus mode”

Stride has implemented a Focus Mode feature to help you set time aside to dig into tasks that need to be delivered. While you’re in the zone, Stride will collect any incoming notifications and present them as a summary when you’re allotted time is up.

🔕 No more distractions!

Focus mode round up

Once your Focus Mode timer exits — there’s a summary book of actions, decisions, and unread messages that occurred across any channels or conversations that you may be a part of. 🔌 Unplug and pick back up where you left off!

Note: As of this time, Focus Mode doesn’t appear to be available in the current version of the beta.

🤖 Apps & integrations

We’re big fans of bots, apps, and integrations — just about anything that helps us automate tasks and be more productive. Given that Stride is still in beta, the app discovery section has a few native integrations from top partners. Long term we are excited to see how this section expands into the Stride chat platform.

For now we’ve connected our own apps to fulfill our gif and meme needs — we envision Stride building up their collection of integrations as they become a core part of Atlassian Marketplace.


The Stride API & Atlassian Connect Platform

On the topic of 🤖chatbots/apps/integrations, Stride has made it easy to build on their API, which offers a ton of configurability. Currently, developers have to generate descriptor files to install their apps to a users account, much like the HipChat integration process.

To join the Stride developer program head over to: developer.atlassian.com/cloud/stride


Stride currently supports the following API calls:

  • Get conversation list for site
  • Create conversation
  • Get conversation details
  • Update conversation
  • Archive conversation
  • Upload a file
  • Get a file
  • Get conversation history
  • Send a message to a conversation
  • Get message by id
  • Get latest messages for conversation
  • Get conversation roster
  • Unarchive conversation
  • Send message to user
  • Full API reference >>

In addition to the API calls available, the Stride API product team has previewed a mountain of new methods, events, and utility services for developers to supercharge apps and integrations. Expect new features and functionality to roll out on the Stride API documentation site over the next few months! 🎉

How is the API different from HipChat?

Our favorite addition for Stride is the introduction of Bot users. Unlike in HipChat, bot users are 1st party members of conversations and teams. This was the most requested feature from Bot developers we work with. 🤖 🎉

All the Bots!

Another power feature that carries over from HipChat is configureable pages. Atlassian is a product for product builders and it makes sense to blend application developer in one centralized experience.

Configurable pages include:

  • Dialogs
  • Glances
  • Sidebars
  • Pages


Final Takeaways

Stride removes the pain points of team collaboration and transforms them into strengths.

Stride gonna stride.

For teams who may feel Slack and other apps have become a 2nd overflowing email inbox equivalent — Stride can serve as a return back to the state of doing.

While we continue to work within the current beta for Stride, we see plenty of features that benefit companies of all sizes. We also look forward to the roadmap that Atlassian has planned for Stride.

If your team already runs on JIRA, Bitbucket, Trello, or the many other Atlassian products, Stride is the ideal solution.

🎟 Get early access for Stride at signup.stride.com


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