Product updates – new admin UI preview + new team members
The all-new Mio Control Hub for IT admins has been in design and development phase for the past two months. Today we’re sharing a preview summary of what you can expect from Mio v3, releasing next month. We’ll also take a moment to introduce you to our newest team members: Jacob, Frank & Brent.
Revamped admin UI & new features coming soon!
Based on customer feedback, we’ve given the Mio Control Hub a revamped user experience and interface. Administrators will soon enjoy an easier setup process and a more intuitive sync workflow that provides deeper insight into messaging configurations across Slack, Microsoft Teams & Webex Teams.
Self-service setup process
Admins ready to get started with Mio can complete their setup via a self-service URL with guided instructions.
Customized channel and team syncing
Our new Team Sync feature will enable a variety of ways to view and customize how admins can keep their teams in sync across chat platforms. This will include individual and “full team” channel syncing functionality. Also included will be the ability to rename channels and auto-add any new channels employees create in one chat platform to appear in the other.
Sync people at a glance, or automatically!
People Sync allows admins to prompt employees to set their preferred primary chat platform so that messages from secondary platforms can be routed and posted natively.
The new UI will display a quick assessment of each person’s sync status. Admins can then take action to prompt individuals, a group, or an entire team in bulk. An auto-prompt feature will be available as a “set-and-forget” offering, which keeps new (or forgetful!) employees informed about how to activate syncing.
New to our Team
In addition to new product UI and features, we’d like to take a moment to introduce our newest team members:
Jacob Ross, VP of Product
Jacob Ross joined as VP of Product in December. He was previously Program Manager at Ticom Geomatics. You may have seen him at Cisco Collaboration SVET this week.
“Mio has been great. The team is fun and super smart and everybody is excited about our product.”
Frank Geck, Director of Customer Success
Frank Geck has joined as our Director of Customer Success. He was most recently at Cisco on the Collaboration Ecosystem team, where he helped grow the program from scratch to more than forty partners generating over eighty million dollars of impact yearly.
“I joined Mio for two reasons. First, the team. Tom Hadfield has put together an exceptional team that I wanted to be a part of. Second, the need for the Mio interoperability solution. Collaboration should work and not be restricted by walled gardens. In today’s work environment, it’s impossible to mandate which tool people will use. Let them choose.”
Brent Musat, DevOps Engineer
“I’m extremely impressed with the team of people here at Mio. Everybody is so knowledgeable and dedicated to making this product work. It’s exciting and motivating to see that level of enthusiasm from everybody.
We hope you enjoyed learning about our latest updates, product-wise and team-wise!
You can subscribe to receive news and updates about Mio v3, or get started syncing your team chat here.