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Product updates – new admin UI preview + new team members

Insights Mio Updates February 28, 2019
Mio latest product updates
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Product updates – new admin UI preview + new team members

Mio latest product updates

The all-new Mio Control Hub for IT admins has been in design and development phase for the past two months. Today we’re sharing a preview summary of what you can expect from Mio v3, releasing next month. We’ll also take a moment to introduce you to our newest team members: Jacob, Frank & Brent.

Revamped admin UI & new features coming soon!

Based on customer feedback, we’ve given the Mio Control Hub a revamped user experience and interface. Administrators will soon enjoy an easier setup process and a more intuitive sync workflow that provides deeper insight into messaging configurations across Slack, Microsoft Teams & Webex Teams.

Here’s a few highlights of what to expect:

Self-service setup process

Admins ready to get started with Mio can complete their setup via a self-service URL with guided instructions.

Mio Hub setup
Mio Hub setup

Customized channel and team syncing

Our new Team Sync feature will enable a variety of ways to view and customize how admins can keep their teams in sync across chat platforms. This will include individual and “full team” channel syncing functionality. Also included will be the ability to rename channels and auto-add any new channels employees create in one chat platform to appear in the other.

Sync people at a glance, or automatically!

People Sync allows admins to prompt employees to set their preferred primary chat platform so that messages from secondary platforms can be routed and posted natively.

People Sync
People Sync

The new UI will display a quick assessment of each person’s sync status. Admins can then take action to prompt individuals, a group, or an entire team in bulk. An auto-prompt feature will be available as a “set-and-forget” offering, which keeps new (or forgetful!) employees informed about how to activate syncing.

New to our Team

In addition to new product UI and features, we’d like to take a moment to introduce our newest team members:

Jacob Ross, VP of Product

Jacob Ross joined as VP of Product in December. He was previously Program Manager at Ticom Geomatics. You may have seen him at Cisco Collaboration SVET this week.

Jacob Ross
Jacob Ross

“Mio has been great. The team is fun and super smart and everybody is excited about our product.”

Frank Geck, Director of Customer Success

Frank Geck has joined as our Director of Customer Success. He was most recently at Cisco on the Collaboration Ecosystem team, where he helped grow the program from scratch to more than forty partners generating over eighty million dollars of impact yearly.

Frank Geck at Cisco Collaboration SVET
Frank Geck at Cisco Collaboration SVET

“I joined Mio for two reasons. First, the team. Tom Hadfield has put together an exceptional team that I wanted to be a part of. Second, the need for the Mio interoperability solution. Collaboration should work and not be restricted by walled gardens. In today’s work environment, it’s impossible to mandate which tool people will use. Let them choose.”


Brent Musat, DevOps Engineer

Brent Musat also joined the Mio team as our DevOps Engineer. He also joins from Ticom Geomatics where he spent 7 years as a Test Engineer.

Brent Musat, DevOps Engineer
Brent Musat, DevOps Engineer

“I’m extremely impressed with the team of people here at Mio. Everybody is so knowledgeable and dedicated to making this product work. It’s exciting and motivating to see that level of enthusiasm from everybody.


We hope you enjoyed learning about our latest updates, product-wise and team-wise!

You can subscribe to receive news and updates about Mio v3, or get started syncing your team chat here.

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