Enterprise Messaging News + Insights by Mio

Cisco & South by Southwest

Editor's Column March 14, 2019
Enterprise Messaging Corner
Dominic Kent

author:

Cisco & South by Southwest

Enterprise Messaging Corner

Cisco

South by Southwest

Mio teamed up with Cisco and Cisco partners this week at “The Future of Work Experience Center” at Capital Factory, during the South by Southwest festival in Austin, Texas. Director of Customer Success, Frank Geck, was on hand to demo interoperability between Cisco Webex Teams and Slack.

Other Cisco partners showcasing their solutions during South by Southwest included:

LG – World’s best-selling brand for OLED TVs
Appspace – Digital Signage and Room Booking
Vyopta – Collaboration Monitoring and Analytics
Disruptive Technologies – World’s smallest IOT sensor
Voicea – AI enabled voice first and note-taking assistant
Phunware – Location Based Services, API & SDK’s
Room Ready – Boutique Cisco Video & A/V integrator for Nike and other major companies

South by Southwest
South by Southwest

Cisco security features

The Webex blog this week introduced new security and compliance features in Webex Teams team collaboration.

Cisco Webex Control Hub now gives IT admins the flexibility to enable Microsoft OneDrive and SharePoint Online as integrations with Webex Teams.

Best of Enterprise Connect

Data retention concerns are also calmed as Cisco Webex Teams now supports Legal Hold. Legal Hold preserves Webex Teams content related to litigation or investigation, without impacting end user experience.

Admin Audit Logs have also been added. These provide valuable insights to changes made in your Webex Teams app like:

  • Which admin made a change to an org setting? 
  • Who deleted the CIO’s device? 
  • Who recently updated Jane’s profile to be an org admin?   
Cisco Webex Teams activity log
Cisco Webex Teams activity log

Microsoft Teams

Christoper Bryan rounded up the March feature updates for Microsoft Teams this week. Highlighted updates include:

  • All new and existing teams can now accommodate up to 5,000 members
  • Distribution list import has being increased to 3,500 users
  • Microsoft Teams Training modules for IT Pros is launched
  • Government Community Cloud (GCC) customers now have a better experience for transitioning from Skype for Business to Microsoft Teams
  • More third party integrations added to Microsoft Graph APIs for Microsoft Teams
  • Personal voice messages
Personal voice messages
Personal voice messages

Slack

Slack launched their Slack Essentials guides this week. Ideal for the Slack beginner, these posts act as an aid for people getting to grips with Slack.

Covering, sending a simple message, @ mentioning colleagues and editing and deleting messages once sent, Slack is displaying a real emphasis on adoption for all – not just the millennial generation that are used to messaging in the workplace.

The guides go on to cover responding with emojis to working your way through complex threads to managing reminders for tasks you ask Slackbot to do later.

Keep your eye on the Slack Essentials area as more guides get published. They are sure to save you a lot of work creating your own training manuals.

Slack Essentials
Slack Essentials

Enterprise Connect

Enterprise Connect is just around the corner. Running in Orlando, Florida, March 18th – 21st, Mio will be exhibiting at booth 2314 so do stop by and say hi. To make sure you don’t miss out on a demo with Mio, you can use this link to schedule some time with one of our team.

If you’re an IT admin or buyer, we’ll be running an enterprise messaging survey where you can get yourself a $50 Amazon gift card just for taking part. Head over to booth 2314 to enter!

Best Innovation for Collaboration

We’re super excited to have been nominated for two awards at Enterprise Connect this year. We are a finalist in the new category “Best Innovation for Collaboration” and for the overall “Best of Enterprise Connect” award. You can read all about that here.

Enterprise Connect
Mio will be at Enterprise Connect this year

Each week I round up the latest happenings inside and outside Mio. Follow us on LinkedIn and Twitter to keep up with the latest news and happenings.

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