You’re suffering from workplace silos. You’re not alone. In fact, Salesforce recently cited a study revealed that 70% of customer experience professionals and executives view silo mentality as the biggest obstacle to customer service. They also suggested that 73 percent of sales teams say that collaborating across departments is critical to their overall sales process. ...
Back in July 2018, Wired ran the headline “The Office-Messaging Wars Are Over. Slack Has Won.” This was in response to Atlassian striking a deal for Slack to inherit their HipChat and Stride customers. Feb 15th 2019 was the date given for Atlassian customers to find a new home. The obvious choice was to migrate ...
Mio is conducting an online survey into enterprise messaging behavior and strategy. We want to know what goes on inside enterprises. We want to learn what enterprise messaging apps you are using and what your future plans are. All you need to do to enter is hit this link and complete the survey. If you’re ...
Microsoft Teams guest access is the most read post on the Microsoft tech community forum. It has 34k views but we don’t seem to be much closer to a resolution. There is no doubt that Microsoft Teams is one of the market-leading tools, with a whole host of functionality. Productivity is at an all-time high. ...
In collaboration IT, interoperability usually happens when competitors work together. When two competing systems work together, without regard to brand name, the end user’s outcome then becomes the same. This is crucial for collaboration to enable, well, genuine collaboration. Lack of interoperability in collaborative businesses creates communication silos, friction, and often leads to what we’ve ...
The comparison of Microsoft Teams vs Skype for Business is an inadequate one. Both tools have changed the way we communicate. Both tools offer excellent user interfaces and a fantastic collaboration experience. However, they are incredibly different ways of working. This post walks through key differences in technology, but also in processes and the way ...
Looking for Skype for Business alternatives? We hear you. As Skype for Business Online goes end of life, and Teams becomes the focal point of Microsoft’s collaboration offering, it’s the perfect time to shop around. We’ve gone out to market and reviewed 10 alternatives to Skype for Business. Skype for Business alternatives for collaboration Skype ...
Are you an IT admin ready to migrate from HipChat to Microsoft Teams? Good. This is the post for you. As HipChat users have passed the deadline provided by Atlassian to migrate away from their app, enterprises still using the app are searching for a new app. Even more so, they are searching for a ...