Enterprise Messaging News + Insights by Mio

Cisco Webex Teams

How to fix workplace silos

How to fix workplace silos in 2019 [without starting over]

April 17, 2019 Blog 1 Comment

You’re suffering from workplace silos. You’re not alone. In fact, Salesforce recently cited a study revealed that 70% of customer experience professionals and executives view silo mentality as the biggest obstacle to customer service. They also suggested that 73 percent of sales teams say that collaborating across departments is critical to their overall sales process. ...

Enterprise messaging interoperability and federation

Interoperability in 2019 will drive better collaboration

April 10, 2019 Blog 14 Comments

In collaboration IT, interoperability usually happens when competitors work together. When two competing systems work together, without regard to brand name, the end user’s outcome then becomes the same. This is crucial for collaboration to enable, well, genuine collaboration. Lack of interoperability in collaborative businesses creates communication silos, friction, and often leads to what we’ve ...

Microsoft Teams vs Skype for Business

Microsoft Teams vs Skype for Business – get to know Teams

April 10, 2019 Blog 6 Comments

The comparison of Microsoft Teams vs Skype for Business is an inadequate one. Both tools have changed the way we communicate. Both tools offer excellent user interfaces and a fantastic collaboration experience. However, they are incredibly different ways of working. This post walks through key differences in technology, but also in processes and the way ...

Enterprise Messaging Corner

Cisco & South by Southwest

March 14, 2019 Editor's Column 0 Comments

Cisco South by Southwest Mio teamed up with Cisco and Cisco partners this week at “The Future of Work Experience Center” at Capital Factory, during the South by Southwest festival in Austin, Texas. Director of Customer Success, Frank Geck, was on hand to demo interoperability between Cisco Webex Teams and Slack. Other Cisco partners showcasing ...