Enterprise Messaging News + Insights by Mio

Cisco Webex Teams

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Enterprise Messaging News Round Up #31

November 29, 2018 Industry News 0 Comments

Workplace officially leaves Facebook, Cisco Webex Teams sees BroadCloud integrated and Microsoft Teams gets Yammer support for both iOS and Android. It may be holiday season but enterprise collaboration never stops. Let’s check out the biggest team team chat stories from this month. Workplace announces domain split from Facebook.com Due to potential security threats, Workplace ...

Mio latest product updates

Mio v2 is here! Dedicated service, admin controls, & seamless UX

November 28, 2018 Mio Updates 1 Comment

We’re excited to announce Mio v2, which enables IT admins to easily configure and further customize their cross-platform messaging functionality across Slack, Microsoft Teams & Webex Teams. We’ve also re-architected our service so it runs in a dedicated environment for each customer. Even more, the end-user experience for employees has been simplified, so adoption of cross-platform ...

Connect Slack Webex Teams

Connect Slack channels with Webex Teams spaces

November 28, 2018 How We Chat Insights 0 Comments

Are you striving for unified communication in your company, but can’t seem to decide on Cisco Webex Teams or Slack as the single messaging tool everyone uses? Maybe you’ve used the Cisco stack for some time now, but a different group of employees in another department feel more comfortable on Slack. Perhaps you’ve always used ...

Jonathan Rosenberg chats with Mio

November 19, 2018 Insights Interviews 3 Comments

We recently talked to Jonathan Rosenberg, the father of the Session Initial Protocol (SIP). SIP is the communications protocol that enables everything from video conferencing to instant messaging. In October, Jonathan stepped down from his position as VP and CTO of Collaboration at Cisco, where he set the direction for Cisco’s collaboration strategy. Jonathan’s work ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

Slack Enterprise Grid Graphic

Slack Enterprise Grid: are you going on or off the grid?

November 10, 2018 Insights 1 Comment

Slack Enterprise Grid has now reached over 150 paid customers. Customers now living life on the grid include huge organizations like IBM, 21st Century Fox, Capital One, Intuit and many others. Capital One alone, has 25,000 users. The question is, should your business consider migrating to Slack Enterprise Grid, and if you also use Office 365, Cisco ...

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Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Integrations 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...