Enterprise Messaging News + Insights by Mio

Cisco

Webex and BroadSoft with Paul Harrison

thevoicefactory Director Paul Harrison chats with Mio

January 10, 2019 Highlights Interviews 0 Comments

Since Cisco acquired BroadSoft in February 2018, it’s been a period of anticipation for both communities. We caught up with Paul Harrison, Founder and Director of thevoicefactory, a leading hosted voice platform provider. thevoicefactory is an indirect supplier of the BroadWorks platform with over 30 channel partners deploying BroadSoft platforms across 72 countries. They were ...

Multiple messaging platforms is bad

Why is having multiple messaging platforms “bad”?

As businesses go through digital transformation, it’s common they end up with multiple messaging platforms in their Unified Comms and collaboration estate. Some businesses reach this stage because they’re testing tools and looking for a best of breed strategy. More than half of IT leaders believe that using best-of-breed tools for communication and collaboration tools is ...

2019 enterprise chat predictions

2019 Enterprise Chat Predictions

As 2018 draws to a close, the Mio team got together to discuss their messaging predictions for 2019.  1. More interoperability Director of Product Marketing, Meredith Schulz highlights two key areas of change for 2019. More interoperability across all types of tools. We recently covered that 2018 was the year interoperability became crucial to collaboration. 2019 ...

Microsoft Teams Slack Channels

How to connect Slack and Microsoft Teams channels

December 6, 2018 Community Highlights 0 Comments

Use Slack and Microsoft Teams in your workspace? Still suffering from silos? You’re not alone. As collaboration and chat tools continue to enable the modern office, enterprises are usually left with two choices:       Force everyone onto the same platform, resulting in productivity loss and unhappy employees       Risk losing information and operate a disconnected workforce as ...