As SailPoint moves from HipChat to Slack, Mio caught up with Lyndsay Lantz, Senior Manager of Enterprise Systems, to learn the selection process, messaging history and future of messaging within the business. SailPoint provides an identity governance platform that answers three critical questions: • Who has access to what?• Who should have access to what?• ...
Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service. Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...
As Microsoft Teams is our most requested platform by customers, we wanted to share a progress update and a new video of Mio in action. Our team is currently actively developing cross-platform messaging for Microsoft Teams to Slack. As a recap, the Mio product for Webex Teams & Slack delivers these native cross-platform features: Direct Messages ...