Enterprise Messaging News + Insights by Mio

Messaging

Shadow IT

Shadow IT in enterprise messaging apps

February 6, 2019 How We Chat Insights 24 Comments

Since writing this article in July 2018, every conversation I have had with an IT professional has mentioned shadow IT and shadow messaging. With everyone using their own mobile devices, the door is open to a wider range of ways to message each other. Enterprises should be aware of the complexities involved when it comes ...

Webex and BroadSoft with Paul Harrison

thevoicefactory Director Paul Harrison chats with Mio

January 10, 2019 Insights Interviews 0 Comments

Since Cisco acquired BroadSoft in February 2018, it’s been a period of anticipation for both communities. We caught up with Paul Harrison, Founder and Director of thevoicefactory, a leading hosted voice platform provider. thevoicefactory is an indirect supplier of the BroadWorks platform with over 30 channel partners deploying BroadSoft platforms across 72 countries. They were ...

2019 enterprise chat predictions

2019 Enterprise Chat Predictions

December 19, 2018 Insights 0 Comments

As 2018 draws to a close, the Mio team got together to discuss their messaging predictions for 2019.  1. More interoperability Director of Product Marketing, Meredith Schulz highlights two key areas of change for 2019. More interoperability across all types of tools. We recently covered that 2018 was the year interoperability became crucial to collaboration. 2019 ...