Enterprise Messaging News + Insights by Mio

Microsoft

Mio for webex interoperability with Slack and MS Teams is now available on SolutionsPlus

Mio is now on Cisco SolutionsPlus

December 5, 2018 Mio Updates 1 Comment

Today, we are pleased to announce Mio is now globally available on Cisco SolutionsPlus. This is an exciting step in our ongoing work with Cisco’s Global Ecosystem BD Team. This means that Cisco’s customers, channel partners and sales teams can now purchase Mio through Cisco’s Global Price List (GPL), streamlining contract ordering and commission to ...

Mio latest product updates

Mio v2 is here! Dedicated service, admin controls, & seamless UX

November 28, 2018 Mio Updates 1 Comment

We’re excited to announce Mio v2, which enables IT admins to easily configure and further customize their cross-platform messaging functionality across Slack, Microsoft Teams & Webex Teams. We’ve also re-architected our service so it runs in a dedicated environment for each customer. Even more, the end-user experience for employees has been simplified, so adoption of cross-platform ...

Connect Slack Webex Teams

Connect Slack channels with Webex Teams spaces

November 28, 2018 Blog How We Chat 0 Comments

Are you striving for unified communication in your company, but can’t seem to decide on Cisco Webex Teams or Slack as the single messaging tool everyone uses? Maybe you’ve used the Cisco stack for some time now, but a different group of employees in another department feel more comfortable on Slack. Perhaps you’ve always used ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Blog 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

Slack Enterprise Grid Graphic

Slack Enterprise Grid: are you on or off the grid?

November 10, 2018 Blog 1 Comment

Slack Enterprise Grid has now reached over 150 paid customers.  Customers now living life on the grid include huge organizations like IBM, 21st Century Fox, Capital One, Intuit, and many others. Capital One alone, has 25,000 users. The question is, should your business consider migrating to Slack Enterprise Grid, and if you also use Office ...

Enterprise messaging and collaboration

Skype for Business Server 2019 is now GA

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Integrations 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...