Enterprise Messaging News + Insights by Mio

Shadow IT

How to fix workplace silos

How to fix workplace silos in 2019 [without starting over]

April 17, 2019 Insights 0 Comments

You’re suffering from workplace silos. You’re not alone. In fact, Salesforce recently cited a study revealed that 70% of customer experience professionals and executives view silo mentality as the biggest obstacle to customer service. They also suggested that 73 percent of sales teams say that collaborating across departments is critical to their overall sales process. ...

Shadow IT

Shadow IT in enterprise messaging apps

February 6, 2019 How We Chat Insights 24 Comments

Since writing this article in July 2018, every conversation I have had with an IT professional has mentioned shadow IT and shadow messaging. With everyone using their own mobile devices, the door is open to a wider range of ways to message each other. Enterprises should be aware of the complexities involved when it comes ...

Mio chats with Lyndsay Lantz

Mio chats with Senior Manager of Enterprise Systems, Lyndsay Lantz @ SailPoint

January 17, 2019 Insights Interviews 0 Comments

As SailPoint moves from HipChat to Slack, Mio caught up with Lyndsay Lantz, Senior Manager of Enterprise Systems, to learn the selection process, messaging history and future of messaging within the business. SailPoint provides an identity governance platform that answers three critical questions: • Who has access to what?• Who should have access to what?• ...

level-up-security

Level-up your messaging app security

December 3, 2018 Insights 0 Comments

According to Nemertes, security concerns are the number one blocker of app adoption in the workplace. So does achieving great collaboration in the workforce mean compromising on messaging app security? Some companies certainly think so. There are now over 230 tools that give today’s teams the chance to collaborate. However, with any industry-changing technology, security ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...