Enterprise Messaging News + Insights by Mio

Shadow Messaging

How to fix workplace silos

How to fix workplace silos in 2019 [without starting over]

April 17, 2019 Insights 0 Comments

You’re suffering from workplace silos. You’re not alone. In fact, Salesforce recently cited a study revealed that 70% of customer experience professionals and executives view silo mentality as the biggest obstacle to customer service. They also suggested that 73 percent of sales teams say that collaborating across departments is critical to their overall sales process. ...

Shadow IT

Shadow IT in enterprise messaging apps

February 6, 2019 How We Chat Insights 24 Comments

Since writing this article in July 2018, every conversation I have had with an IT professional has mentioned shadow IT and shadow messaging. With everyone using their own mobile devices, the door is open to a wider range of ways to message each other. Enterprises should be aware of the complexities involved when it comes ...

level-up-security

Level-up your messaging app security

December 3, 2018 Insights 0 Comments

According to Nemertes, security concerns are the number one blocker of app adoption in the workplace. So does achieving great collaboration in the workforce mean compromising on messaging app security? Some companies certainly think so. There are now over 230 tools that give today’s teams the chance to collaborate. However, with any industry-changing technology, security ...

Microsoft Teams, Slack, Cisco Webex Teams

Team chat tips: are you syncing or sinking?

November 14, 2018 Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

IT Managers often get caught up with multiple messaging platforms

Why IT Managers end up using multiple messaging platforms

October 10, 2018 Insights 7 Comments

How many times have you been navigating around your screen and realized you’ve got two messaging apps open? Using multiple messaging platforms is something we’re all guilty of it. Then you close them both and go back to, oh wait, another messaging platform. With so much choice in the messaging market, it’s easy to end ...