Where does the Slack experience stop? Who don’t you send Slack messages to? Maybe your boss still prefers email—but they’re coming round to it. Perhaps it’s the accounts team who email suppliers all day long and it’s routine or habit. What about external contacts who you know for a fact are using Slack too? Intercompany ...
Slack Huddles is one of the latest features added to your favorite collaboration app. Inspired by the Clubhouse drop-in audio app, you now have access to a business version that you can use with your colleagues. In this article, we’ll walk you through the following: What is a Slack Huddle? Isn’t it just a Slack ...
At Microsoft Ignite 2021, Microsoft announced Microsoft Teams Connect. In February 2022, Microsoft updated its roadmap to confirm the public preview of Microsoft Teams Connect will be available late March 2022. Teams Connect eases collaboration with people inside and outside of your organization by enabling shared channel-like functionality. To best understand what Teams Connect is ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
Teams Connect was announced at Microsoft Inspire in March 2021 and will become available for public preview in March 2022. But until general release later this year, Microsoft Teams shared channels do not exist yet. Here’s a preview of Teams Connect in action: Teams Connect is currently in private preview mode but Microsoft has now ...
Slack shared channels, introduced in 2017, allow two separate organizations to work together in the same channel – each without leaving their workspace. Since posting, Slack Connect has also been launched – this takes the premise of a shared channel and opens it up to 20 different organizations within the same shared channel. In this guide, ...
Slack Connect was introduced by Slack on 24th June 2020. After three months of testing with customers like Xero and Boldstart Ventures, Slack released their latest extension of shared channels to the public. In this post, we dig into what it is, who the target audience is, and how to use it to your advantage. ...
Today, we are launching Mio Universal Channels to enable intercompany collaboration. They are like Slack’s shared channels, but cross-platform. If you use Slack, Microsoft Teams, or Webex, then you can create a Mio Universal Channel and invite your external business contacts to join the channel by sending them a link. You can stay in your ...