Where does the Slack experience stop? Who don’t you send Slack messages to? Maybe your boss still prefers email—but they’re coming round to it. Perhaps it’s the accounts team who email suppliers all day long and it’s routine or habit. What about external contacts who you know for a fact are using Slack too? Intercompany ...
Slack Huddles is one of the latest features added to your favorite collaboration app. Inspired by the Clubhouse drop-in audio app, you now have access to a business version that you can use with your colleagues. In this article, we’ll walk you through the following: 1 – What is a Slack Huddle? So let’s start ...
If you’re a busy support agent or supervisor, what’s your highest priority? You want to reduce support calls and close more tickets, right? You’re surrounded by analytics and a ticket backlog that demoralizes rather than motivates. In an ideal world, you’d stop taking all these calls and message everyone in Slack. Well, we have some ...
Slack and Microsoft Teams have seen tremendous growth in small, medium, and large businesses. But, it’s the enterprise that will be most impacted by the ever-increasing adoption of team messaging apps and remote work. In many cases, multiple team messaging apps are used within the same company. In fact, one study found that organizations use ...
Finding the best team collaboration tools can be a chore. Most organizations end up with many team collaboration software options due to user preference or inherited app from mergers and acquisitions. As collaboration tools for business spiral out of control, we’ve created our version of an old classic – conference call bingo! Print it, save ...
Slack webhooks are the tools used to facilitate how Slack apps receive, process, and send information and events in real-time. If you’re new to Slack webhooks, you’ve come to the right place. In this post, we walk through the ins and outs of Slack webhooks: What is a Slack webhook? Is a webhook an API? ...
Slack Connect was introduced by Slack on 24th June 2020. After three months of testing with customers like Xero and Boldstart Ventures, Slack released their latest extension of shared channels to the public. In this post, we dig into what it is, who the target audience is, and how to use it to your advantage. ...