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Slack

The Importance of Message Threads in Team Messaging Apps

The Importance of Message Threads in Team Messaging Apps

Instant messaging is a cure to the cluttered inbox. Message threads are a cure to the cluttered instant messaging landscape. With tools like Microsoft Teams and Slack, we can talk to anyone in real-time (or asynchronously). It’s much easier than tracking emails – at least in theory.  Everyone loves the agility of team messaging tools…until ...

Customer Success Process

Customer Success Process: Improve Yours With These 5 Great Tools

The customer success process is changing. You’re still searching for ways to grow accounts and reduce churn. But now, there’s more to client communication than phone calls and email. The communication process for customer success has evolved. So, your toolkit needs to evolve too.  With Slack shared channels, you can support teams from client organizations ...

How marketing agencies Increase Client Retention and Billable Hours with Mio

How to Increase Client Retention and Billable Hours with Mio

What’s the main objective of a successful marketing agency? To help customers create compelling marketing campaigns? To ensure client retention? Or is it to bill as many clients as possible in the most productive manner? Often there is a productivity blocker to this idyllic cycle you dreamed up when joining a marketing agency… Client management. ...

Connect Slack and Microsoft Teams

6 Ways to Connect Slack and Microsoft Teams in 2020

As businesses find more instances where fragmentation occurs within diverse teams, federation and interoperability are not enough. Chat must be native, seamless and simple to administer. Ultimately, enterprises using both apps need to connect Slack and Microsoft Teams. Most notably, we hear from customers that were thinking about moving from Slack to Microsoft Teams or ...

Marketing campaigns Slack

Accelerate Your Marketing Campaign By Never Leaving Slack

When developing a marketing campaign strategy, you do everything to make sure each campaign is as effective as possible. So, why does communication always take a back seat? Le’ts say you use Slack. All-day, every day. If you only collaborated with the rest of your marketing team, you’d use Slack and thrive. It’s full of ...