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UC Expo 2019

UC Expo 2019 – a roundup of key collaboration events

May 16, 2019 Industry News 3 Comments

UC Expo kicked off in London on 15th May. The event showcased the biggest brands in Unified Communications and the latest innovations in the world of business communications. A key theme through the course of the day was interoperability between key vendors Microsoft and Cisco. Below, we share some insights and highlights from various panels ...

Mio chats with Ryan Purvis

HiLo Maritime Risk Management CTO, Ryan Purvis, chats with Mio

January 6, 2019 Interviews 1 Comment

HiLo is a not for profit organization founded from within the shipping industry, focused on improving the HSSE (Health, Safety, Security and Environment) implementation across the board. Ryan Purvis is responsible for the end to end HiLo product development and all technology. Ryan’s key focus is to ensure a strong alignment of both product and ...

Enterprise messaging and collaboration

Skype for Business Server 2019 is now GA

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Integrations 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...