Zoom Is Adding Specific Zoom Chat Admin Settings
The latest Zoom Chat admin settings have been communicated on June 18th, 2021. Zoom emailed its admin owners of Zoom Chat accounts to inform them of an option to explore and permanently switch to the new admin experience.
Zoom Chat, the group messaging product included with all free and paid Zoom plans, has seen a huge uptake as more and more video conferencing users have found it easier to stay in Zoom rather than switching back and forth to messaging apps like Slack.
Latest Zoom Chat admin updates
Starting August 22nd 2021, Zoom has communicated the following updates will be made to its admin portal:
- The ability to edit the searchability and visibility of users and certain groups to users in your organization under ‘Contacts’. The new admin experience will not use previous group privacy names (shared group, private group, restricted).
- ‘IM Settings’ will be renamed ‘Zoom Chat’
- ‘Channels’ will now be listed under ‘Chat Management’
- ‘Chat History’ will be found under ‘Reports’>‘User Activity Reports’
It’s important to note that when Zoom Chat admins change to the new admin experience, this will be an irreversible change. Any Zoom Chat admins opting not to explore the new settings will be migrated to the new experience on October 24th, 2021.
For the Zoom Chat admins who are curious about the new interface and extra settings, Zoom encourages you to sign up for the beta program.
Zoom Chat settings
If you’re changing your Zoom Chat settings for the first time, you might be wondering where to look.
Zoom makes it simple for admins and Zoom Chat users to administer their own or their group settings. Everything you can tweak lives alongside your Zoom video conferencing settings.
If you’re a Zoom user, you can access Zoom Chat settings in the settings tab by clicking your avatar in the top right-hand corner and choosing Settings.
Within the Settings menu, you have an option for Chat.
In this menu, you can also click View more settings to open a browser and explore further settings for your own Zoom account. For example, you can turn off Zoom virtual backgrounds or whether to enable a waiting room when your guests join a Zoom call.
For Zoom Chat admins, you have a wealth of settings at your disposal. Zoom splits its admin access into tiered settings.
To become a Zoom admin, you must subscribe to either a Pro, Business, or Education account.
Within these settings, Zoom admins can access group management or user management settings.
Within the group management section, you can change the following:
- Adding a new group
- Setting group admins
- Adding members to a group
- Setting a user’s primary group
- Changing advanced group management settings
- Changing meetings, recording, and telephone settings for a group
Within the user management section, you can change the following:
- Accessing user management
- Add a new user
- Viewing pending users
- Editing a user’s license, add-on, role, and group
- Changing advanced user management settings
- Viewing and removing external contacts
As soon as Zoom rolls out its new Zoom Chat admin experience, IM Settings will be renamed Zoom Chat and house its own dedicated settings area.
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